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Ask A Librarian: Reference Services |
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New! Chat reference service returns!
The Springfield City Library is partnering with the Worcester Public Library to provide a "Chat with a Librarian" service. The new chat service lets you or your patrons ask questions and get answers online from Springfield and Worcester reference librarians.
The live chat service is available Monday through Friday 3 - 5:30 pm.
During any other time, you may leave your question and email address in the chat box below, and a Springfield librarian will get back to you through your email address.
If the chat box above is too small for you, click here for a bigger chat box.
During open hours , you can call or fax us:
Main Library Reference Desk:
413-263-6828 ext. 213
Fax: 413-263-6817
Online reference request form
(to ask a question, reserve a book, or request an interlibrary loan (ILL))
Email: askalibrarian@springfieldlibrary.org
Children's Reference: ext. 201
Circulation: ext. 218 or 239
Branch libraries
The Reference Department at the Main Library is open:
Mondays & Wednesdays, 12 - 8pm
Tuesdays, Thursdays & Saturdays, 9 am - 5 pm
Closed Fridays
Sundays, 12 - 5 pm (closed summers)
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